Privacy Policy
Effective Date: December 12, 2024
1. Introduction
Momentum Physiotherapy ("we," "our," or "us") is committed to safeguarding the privacy of our patients and website visitors in compliance with the Singapore Personal Data Protection Act 2012 (PDPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data.
2. Information We Collect
We may collect and process the following personal data:
Personal Identification Information: Name, NRIC/FIN, date of birth, gender, nationality, marital status.
Contact Information: Residential address, email address, telephone number.
Medical Information: Medical history, treatment records, medical images, laboratory results.
Payment Information: Credit card details, billing address.
Appointment Details: Dates and times of appointments, referring doctor information.
3. How We Use Your Information
Your personal data may be used for the following purposes:
Provision of Services: To provide physiotherapy and related healthcare services.
Appointment Management: To schedule and manage appointments.
Billing and Payments: To process payments.
Communication: To communicate with you regarding your treatment, appointments, and our services.
Legal Compliance: To comply with applicable laws, regulations, and guidelines.
4. Disclosure of Your Information
We may disclose your personal data to:
Healthcare Professionals: Involved in your treatment.
Third-Party Service Providers: Who assist us in our operations (e.g., billing, IT services) and are bound by confidentiality obligations.
Regulatory Authorities: As required by law.
We will seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
5. Data Security
We implement appropriate administrative, physical, and technical measures to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
6. Retention of Data
We retain your personal data only as long as necessary for the purposes stated above or as required by law. We will cease to retain your personal data or remove the means by which the data can be associated with you as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for legal or business purposes.
7. Access and Correction
You have the right to request access to and correction of your personal data held by us. Please contact us for assistance.
8. Withdrawal of Consent
You may withdraw your consent for the collection, use, or disclosure of your personal data by contacting us. Please note that withdrawing consent may affect our ability to provide you with certain services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us: mail@mmtphysio.com
By providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal data as described herein.